Phoner.in Mobile Spare Parts Refund Policy. Contact us via email: info@phoner.in

1. Order Processing and Despatch:

Phoner.in is dedicated to providing a seamless shopping experience for our customers. This Refund Policy focuses on specific circumstances where a refund may be applicable.

2. Eligibility for Refund:

  • Full Refunds are applicable only in the following scenarios:
    • If Phoner.in fails to despatch the ordered mobile spare part within 5 working days from the date of purchase.
    • If a replacement request cannot be fulfilled due to the item being out of stock.

3. Entertainment of Returns:

  • Phoner.in do not entertain return requests. Only Replacement request accepted. We recommend to review your order before confirming the purchase.
  • However in circumstance of wrong delivery of product, Return is available.

4. Cancellation Before Despatch:

  • Refunds initiated for orders that are canceled before the despatch.

5. Despatched Orders:

  • Once an order has been despatched, it cannot be canceled or refunded.

6. Refund Process:

  • If a refund is applicable based on the criteria mentioned above, customers should contact our customer support team via email: info@phoner.in to initiate the refund process.
  • Proof of the issue, such as order confirmation and despatch delay, may be required.
  • Amount is refunded within 3 working days from receipt of product in our warehouse, provided product passes our warranty condition.

7. Refund Options:

  • Refunds will be processed using the original payment method used for the purchase or through UPI.
  • Refunds will be initiated within 3 business days of receipt of goods in our warehouse.

8. Communication:

  • Customers will be notified via email: info@phoner.in regarding approval or rejection of their refund request.

9. Customer Support: Contact us via email: info@phoner.in

  • Our customer support team is available 11 Am to 6 Pm daily to assist customers with refund inquiries.

10. Advance Payment against placing order on phoner.in is non- refundable at any point of time.

11. Policy Updates:

  • Phoner.in reserves the right to update or modify this Mobile Spare Parts Refund Policy at any time. Customers will be notified of any changes.

By making a purchase on Phoner.in, customers agree to abide by the terms and conditions outlined in this Refund Policy.

Thank you for choosing Phoner.in.